I recently began a new venture creating my own health food takeaway store from scratch. With no previous experience in running and managing my own business, I reached out to Susan to assist me with human resources, including recruitment, induction, policies, procedures and ongoing people management. Susan came highly recommended from a family member and fellow small business owner for her experience in assisting new start ups and supporting small business owners.

Susan met with me initially and really took the time to understand my approach to my business and to people management in general. She sought to understand my values and the culture that I want to create in my new business. She understood right from the get go that I wanted to put a good system in place that would support my business as it grows. Most importantly, I was able to draw on Susan’s knowledge and experience to fill in the gaps where I felt I was lacking in experience and expertise. It has been a great partnership.

With Susan’s assistance throughout the recruitment process, I have hired an exceptional team of people who are helping me to build a wonderful business. We found individuals who are invested in the business I have created and who want to watch it blossom and thrive. It was the initial groundwork that Susan did with me that ensured this success. She took the time to get to know what was important to me and then help me find the right people for my business.

Hayley Abell – Director, Yummy Goodness




We engaged Susan from Harland Hansen HR Specialists to review our employee contracts as they were quite old. Susan was exceptionally knowledgeable and enabled us to have relevant and specific contract agreements. Susan ensured that our contract had specifically what we needed to cover our industry and conditions. This would not be possible with an off the shelf solution. We recommend Susan to any business not just for contracts but any HR needs.

Paul Freiberg – CEO, Primary Cloud






“When we started up our business, we needed someone to health check our employment agreements and corporate policies. We used Harland Hansen to do this in line with our industry and desired culture. The service was second to none, on time, and accurate”


President, Massage Club
“We needed to exit an employee from the business, and didn’t know where to start! We are only a small team, so we wanted to ensure it was completed with minimal disruption. Harland Hansen helped us to achieve this; the situation was handled professionally and sensitively, and with care for all parties involved”


Operations Manager, Enhance Clinic
“We were struggling to attract good people to come and work for our fast food chain for some time. We sought assistance from Harland Hansen who really helped us to see where small changes resulted in significant improvements. We implemented a recruitment strategy based on their recommendations, and our caliber of candidates we attract and retain is immeasurable”


National Franchise Manager, AFC
“I couldn’t secure an interview, let alone a job, and I didn’t know what I was doing wrong. I met with Susan who gave me some valuable, constructive feedback on everything – my resume, my appearance, my conduct, my communication style. I took on her advice, and it worked! I got an interview for my very next job application, and using her interviewing mentorship, I nailed it! I still call her for workplace advice from time to time! She’s my mentor!”



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